Communication

Several tools and resources have been developed to aid in conversations between healthcare professionals and patients and their family.

Medicines Conversation Guide

 

  • Medicines Conversation Guide 
  • Pharmacist Resource Pack, including:
    • Training videos to use the Medicines Conversation Guide in a mock medication review
    • Tips for the Home Medicines Review report
    • Home Medicines Review report template
    • Patients’ goals summary template
    • Strategies for communication challenges
  • Training videos to use the Medicines Conversation Guide in a mock medication review
Read about the tool

Name of resource/tool: Medicines Conversation Guide

Who developed it e.g. name(s): Dr Kristie Weir (Sydney University), Assoc/Prof Jesse Jansen (Sydney University), Prof Kirsten McCaffery (Sydney University), Prof Vasi Naganathan (Sydney University), Dr Carissa Bonner (Sydney University), Prof Stacy Carter (University of Wollongong), Debbie Rigby (Queensland University of Technology), Prof Lyndal Trevena (Sydney University), Prof McLachlan (Sydney University), Prof Les Irwig (Sydney University), Isabelle Baker (Sydney University),  Jim Colvin (Health Consumers NSW)

This multi-disciplinary research team involves experts in primary care, geriatrics and pharmacy, qualitative methodology, health literacy, epidemiology, ethics and behavioural science, and a health consumer representative.

Year developed/published: 2019

Country of origin: Australia

Purpose of the resource/tool (short description): Medicines Conversation Guide is a tool designed to support conversations about older adults’ goals and preferences, and to improve the appropriate use of medicines.

Funder(s): This work was supported by a National Health and Medical Research Council grant. K.W. was supported by a Sydney Medical School ECR PhD scholarship. The funders had no role in study design, data collection and analysis or the manuscript.

How was the resource/tool developed and validated: Development and feasibility of the Medicines Conversation Guide as an additional component of a medication review for older people taking multiple medicines. The acceptability and implementation of the Guide was assessed from the perspective of pharmacists, older patients and their caregiver, and general practitioners. The full development and feasibility process can be found in the below peer-reviewed journal article.

Peer‐reviewed evidence (e.g. has it been published in a peer-reviewed journal): Yes

Weir K, Bonner C, McCaffery K, Naganathan V, Carter SM, Rigby D, Trevena L, McLachlan A, Jansen J. Pharmacists and patients sharing decisions about medicines: Development and feasibility of a conversation guide. Research in Social and Administrative Pharmacy, Volume 15, Issue 6, Pages 682-690, June 2019 https://doi.org/10.1016/j.sapharm.2018.08.009

Copyright information or other details about permission for others to use: Please seek permission from the contact person to use.

Name of contact person: Kristie Weir

Email address of contact person: kristie.weir@sydney.edu.au

 

Opioid Tapering Conversation Guide

 

The Communication Techniques for Opioid Tapering Conversations Guide has been adapted using the ‘FRAME’ acronym for leading deprescribing conversations with permission by the authors of “Communication Techniques for Deprescribing Conversations”. This conversation guide aims to provide guidance on structuring opioid tapering conversations and can be used in conjunction with existing clinical and policy guidance.

Read about the tool

Name of resource/tool: Communication techniques for opioid analgesic tapering conversations.

Who developed it e.g. name(s): Ms Aili Langford, Assoc/Prof Danijela Gnjidic and Dr Carl Schneider, (The University of Sydney, School of Pharmacy) with assistance from Professor Fiona Blyth, Professor Yun-Hee Jeon, Professor Christine Lin, Dr Joanna Moullin, Assoc/Professor Bridin Murnion, Rawa Osman, Assoc/Professor Suzanne Nielsen, Dr Sharon Reid & Janney Wale.

Year developed/published: 2020

Country of origin: Australia

Purpose of the resource/tool (short description): This conversation guide aims to provide guidance on structuring opioid tapering conversations.

Funder(s): This conversation guide was developed during Aili Langford’s PhD Candidacy which is funded by scholarships from the Australian Government Research Training Program (RTP) and the University of Sydney. Assoc/Prof Danijela Gnidjic is supported by a fellowship from the National Health and Medical Research Council (NHMRC), Australia.

How was the resource/tool developed and validated: Adapted using the ‘FRAME’ acronym for leading deprescribing conversations with permission by the authors of “Communication Techniques for Deprescribing Conversations” [1]. The tool has not been validated with consumers.

Reference: [1]Felton M, Tannenbaum C, McPherson ML, Pruskowski J. Communication Techniques for Deprescribing Conversations #369. J Palliat Med. 2019;22(3):335-336.

Peer‐reviewed evidence (e.g. has it been published in a peer-reviewed journal): No

Copyright information or other details about permission for others to use: Please seek permission from the contact person to use.

Name of contact person: Aili Langford

Email address of contact person: aili.langford@sydney.edu.au 

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